Mon - Fri 09:00 - 18:00 | Sat 09:00 - 17:00

Sun - CLOSED

+65 6518 9959

customercare@BUZUD.com

Raffles Hospital

#01-02, 585 North Bridge Road

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CustomerCare

BUZUD SINGAPORE > CUSTOMERCARE

Customer Care

As part of our CustomerCare, we provide various before and after-sales services. Our customers are valuable to us, and we strive to deliver the highest quality service possible.

We provide cost-effective rental plans that eliminate the need for an upfront commitment while enabling you to acquire our devices without trouble.

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We provide cost-effective rental plans that eliminate the need for an upfront commitment while enabling you to acquire our devices without trouble.

Find Out More
Rent SZ-5BW-5L
Rent High Flow Nasal Cannula NeoHiF- i5/i7

We frequently conduct seminars as a way to educate the public about our products, healthcare management and other related topics.

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We frequently conduct seminars as a way to educate the public about our products, healthcare management and other related topics.

Find Out More

We provide delivery solutions for local and international orders.

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We provide delivery solutions for local and international orders.

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Our after-sales service encompasses customer service, warranty services, returns and exchanges.

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Our after-sales service encompasses customer service, warranty services, returns and exchanges.

Find Out More

We partner with banks and other institutions to provide exclusive promotions, health experiences and other privileges just for you.

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We partner with banks and other institutions to provide exclusive promotions, health experiences and other privileges just for you.

Find Out More

Our Services

Rental
Seminar
Delivery
AfterSales

  • Rental

    The BUZUD Oxygen Concentrator SZ-5BW-5L is now available for rent!

    The rental package will include

    • 1 Main Oxygen Concentrator Unit
    • 1 Nebulizer Tube
    • 1 Mouthpiece
    • 2 Complimentary Nasal Cannulas which do not need to be returned

    You can rest assured that we adhere to the strictest hygiene practices and professionally sanitise each rental oxygen concentrator prior to rental.

     

    Current rates:

    Deposit: SGD350, which is refundable upon return of the unit.

    Rental: SGD15 per day, with a minimum 14-day rental tenure.

     

    Please contact our showroom staff for more information.

  • Seminar

    We regularly attend healthcare seminars and lectures. For more information about inviting us to a workshop or attending a workshop, please call us or ask our internal staff for more details.

  • Delivery

    We can arrange for local and overseas delivery for all our products. Please give us a call or speak to our in-house staff for any enquiries or to make arrangements.

    *Overseas delivery excludes any country subject to trade sanctions with Singapore.

  • After-sales

    Our after-sales service includes repair and exchange services within the warranty period. In the event of a manufacturing or product defect, customers can contact us or bring any of our products (along with the invoice) to our showroom for repair and replacement services. We will attempt to repair the product on the spot. In the event that it cannot be repaired, we will replace it with a new one.