Please make sure you read and understand this Policy. We may amend this Policy at any time.
Roffe International Holdings Pte Ltd. (“BUZUD” or “we”) respects and protects the privacy of the users, visitors and people who purchase products on BUZUD. BUZUD knows that you care how personal information about you is used and shared. By placing your Request, you agree that we may store, process, disclose and use data collected from you for the purposes of processing your Request and delivering your Goods.
1. HOW TO CONTACT US
2. A WORD ABOUT CHILDREN
BUZUD do not sell products for purchase by children. If you are under 18, you may use BUZUD Online only with the involvement of a parent or guardian.
3 WHAT PERSONAL INFORMATION DOES BUZUD COLLECT?
We may collect the following categories of personal information about you:
3.1 Personal information that you provide to us on BUZUD Online. This includes any information you provide on BUZUD Online (for example when you register as a user or purchase a product on BUZUD Online (whether from BUZUD or from a third party Seller). This personal information will include your name, your address, your contact information and your payment information (and other kinds of personal information). Sometimes when you provide personal information on BUZUD Online, you can choose not to provide certain personal information but this might limit our ability to provide certain features to you. You will be informed what information is required and what information is optional.
3.2 Personal information automatically provided to us. We receive and store certain types of information whenever you visit BUZUD Online. For example, like many websites, we use “cookies” and we obtain certain types of information when your web browser accesses BUZUD Online or advertisements and other content served on BUZUD Online, if applicable.
3.3 Personal information provided from your devices. If you download or use BUZUD Online on a mobile device and if have requested or consented to location services, we may receive information about your location and your mobile device, including a unique identifier for your device. Most mobile devices allow you to turn off location services. Please refer to the user manual (or other information provided by manufacturer or software provider) for more information about how to do this.
3.4 Personal information you provide to us via e-mail. We often receive a confirmation when you open e-mail from BUZUD if your e-mail provider supports such capabilities. You may also provide us with personal information in the content of e-mails you send to us, as part of your day-to-day interactions with BUZUD. You may choose to stop receiving or change the frequency of email, direct mail, phone and mobile marketing communications. You can update and correct your personal information anytime using My Account. Whenever we send you any information via e-news-letters, we will include instructions on how to unsubscribe and a one click link to do so.
4. WHAT DOES BUZUD DO WITH YOUR PERSONAL INFORMATION?
4.1 to handle orders;
4.2 How to contact us to deliver products and services;
4.3 to communicate with you about orders, products, services;
4.4 to respond to your requests;
4.5 to process payments;
4.6 to communicate with you about promotional offers and to market to you;
4.7 to update our records and generally maintain your accounts with us;
4.8 to display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you;
4.9 to personalize and improve our services, and general offering to you, including BUZUD Online; and
4.10 to prevent or detect fraud or abuses of BUZUD Online and to enable third parties to carry out technical, logistical or other functions on our behalf.
5. WHAT ABOUT COOKIES?
We send a “cookie” to your web browser. A “cookie” is a small data text file stored in the hard drive of your computer (if it so permits), which can be retrieved to identify you to BUZUD. We do this to: enable our systems to recognize your device and to provide features to you; remember the information that you have previously entered, enabling us to customize BUZUD Online to your preferences; and improve navigation and to collect aggregate information. These cookies will not give us any other personal information about you. Your Internet Service Provider allocates an IP address to your computer or device in order for it to access the Internet. The IP address is considered to be non-personal information and it may be dynamic (changing every time you connect to the Internet) or it may be static (unique to your computer). We collect your IP address. We do this to: diagnose server problems; and report aggregate information and determine the fastest route from your computer to BUZUD Online.
6. DOES BUZUD SHARE YOUR PERSONAL INFORMATION WITH OTHER PEOPLE?
BUZUD does not sell or lease your personal information to third parties.
6.1 Current or future BUZUD entities or subsidiaries. This includes without limitation our business partners and financial institutions, from time to time. These other parts of the BUZUD business may be involved in providing certain services to you or supporting the provision of these services.
6.2 Law enforcement agencies. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property or safety of BUZUD, our users or others including you.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We shall take reasonable measures to ensure the confidentiality and security of the personal information shared with these third parties and to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
8. WHAT ABOUT THIRD-PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES?
BUZUD Online may include third party advertising and links to other websites. BUZUD is not responsible for third party websites and you should find out from the other websites about their privacy policies.
9. WHAT INFORMATION CAN I ACCESS?
You can access a broad range of your personal information by logging into your user account.
10. UPDATING YOUR INFORMATION
You must make sure that the details you provide us with are correct and complete. You can see, review and change most of your personal information by logging into your user account. Once you make a public posting, you may not be able to change or remove it. Upon your request to the customer service, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law.
You may choose to stop receiving or change the frequency of email, direct mail, phone and mobile marketing communications. If you do not want to receive e-mail or other mail from us, please adjust your user account preferences or use the unsubscribe function on marketing materials.